Solveva privacy policy
Solveva AG and its affiliates (together, “we” or “the Company”) understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website (“Our Site” or "this website") and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested in case you proceed to submit any of your personal information to us.
1.1 Information about us
This website is operated by Solveva AG, a company registered in Switzerland with the number CH-020.3.033.978-3
Registered address:
Witikonerstrasse 15,
8032 Zürich, Switzerland
Email: info@solveva.com
Phone number: +41 44 266 24 00
1.2 What does this policy cover?
This Privacy Notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
1.3 What is personal data?
Personal data is defined by the Swiss Federal Act on Data Protection (FADP), the EU General Data Protection Regulation (“GDPR”) and the Law of Georgia on Personal Data Protection, in each case as amended and supplemented by the respective local regulations and laws (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
1.4 What are my rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details inPart 11.
- The right to access the personal data we hold about you. Part 10 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Section 1.11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Federal Data Protection and Information Commissioner in Switzerland.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner in Switzerland. We would welcome the opportunity to resolve your concerns ourself however, so please contact us first, using the details in Section 1.11.
1.5 What personal data do you collect and how?
Our Site collects certain information automatically, including your IP address, the type of browser you are using, cookies (which are subject to a separate Cookie Policy) and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.
If you send us an email, we may collect your name, your email address, and any other information which you choose to give us.
In respect of any carrier services we might offer, the Company may collect and hold some or all of the following personal data:
1.6 How do you use my personal data?
As far as general operation of Our Website is concerned, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of Our Site. No personal data will be retained for any longer than is necessary.
Where are using the carrier hub the Company provides, the Company needs to collect and process data in order to offer carrier related services to you. This includes, for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, and developing and managing our services and relationship with you and our clients. In some cases, the Company may be required to collect and process your data for the purpose of investigating, reporting, and detecting crime, and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.
The legal bases we rely upon to offer our services to you are:
- Your consent (e.g. to register you as a new candidate or to manage our relationship with you);
- Where we have a legitimate interest (e.g. managing our database and keeping work records up to date, providing carrier related services to you, and contacting you to seek your consent where it is needed);
- To comply with a legal obligation that we are subject to (e.g. in order to check your entitlement to work in the respective jurisdiction or to comply with safeguarding requirements).
The Company will only use your personal data for the purposes for which it was originally collected, unless we reasonably believe that another purpose is compatible with those original purposes and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purposes for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
1.7 How long will you keep my personal data?
The Company will only hold your personal data for as long as is necessary to fulfil the purposes for which we collected it.
Different laws may also require us to keep data for different periods of time. Where we provide you with carrier services, the Company must also keep your payroll records, holiday pay, sick pay, and pensions auto-enrolment records. These records are retained for as long as is legally required and associated national minimum wage, social security, and tax legislation.
Where the Company has obtained your consent to process your personal and sensitive data, we will do so in line with our Data Protection Policy. Upon expiry of the period to which you have consented, the Company will seek further consent from you. Where consent is not granted, we will not continue to process your data.
1.8 How and where do you store my data?
Data is stored in a range of different places, including on your application record, in the Company's candidate management systems and in other IT systems (including the Company's email system).
We will store all of your personal data on the servers in the Switzerland. This means that it will be fully protected under the Data Protection Legislation.
We may store some or all of your personal data in countries outside of Switzerland and Lichtenstein. These may include EU countries, Georgia and other countries. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within Switzerland and under the Data Protection Legislation, including the use of specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation.
Please contact us using the details below in Part 11 for further information about the particular data protection safeguards used by us when transferring your personal data to a third country.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
- industry relevant security processes that are constantly reviewed and updated to ensure the appropriate protection to your personal data as required by the Data Protection Legislation.
1.9 Do you share my personal data?
The Company will process your personal data with the following recipients:
- Respective tax agencies
- Clients of the Company;
- Any applicable legal or government authorities;
- Previous employers (e.g. in respect of references);
- Payroll service providers.
When your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of Switzerland we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within Switzerland and under the Data Protection Legislation, as explained above in Part 8
1.10 How can I access my personal data?
If you want to know what personal data we hold about you, you can ask us for details of that personal data and for a copy of it. This is known as a “subject access request”.All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
1.11 How do I contact you?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the Company details in Part 1 of this Privacy Policy and the email address privacy@solveva.com.
1.12 Changes to this privacy policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
This Privacy Policy was last updated on 22 October 2024.
